General terms & conditions

1. Scope

The general terms and conditions (hereinafter referred to as "GTC") include all legal transactions that are concluded via the website (hereinafter referred to as "website"). This website is maintained by t2-experiences gmbh (hereinafter referred to as “t2-experiences”). t2-experiences gmbh reserves the right to change these terms and conditions at any time. The version valid at the time of booking is decisive. 


2. Offer

The events, courses, trainings and workshops (hereinafter referred to as "courses") and their prices on the website count as offers. The offer is valid as long as the product can be found and is available on the website.


3. Products and prices

t2-experiences can set the prices freely and change them at any time. While booking, the price published on the website is decisive. If prices have been published by mistake, t2-experiences reserves the right to inform the buyer before the event in order to agree a price correction or to cancel the booking.

The prices are given in CHF. VAT is charged according to the location of the courses.


 4. Conclusion of contract

With a confirmed booking, a binding booking contract is concluded between the customer and t2-experiences, which is regulated by the present general terms and conditions. This creates certain rights and obligations for customers and t2 experiences. The booking is deemed to be confirmed as soon as the registration form for an offer has been completely filled out and sent by the customer, the payment of the offer fee paid by credit card or PayPal, booked by t2-experiences and a booking confirmation sent to the customer.


5. Course fee

The agreed course fee is due immediately during the registration process and can be paid by credit card or PayPal. Failure to pay the course fee will automatically cancel the booking.


6. Cancellation of a confirmed booking by the participant

The date of cancellation is the day on which the written cancellation of participation by the customer arrives at t2-experiences.

If the client cancels the booking, t2-experiences charges the following cancellation fees as a percentage of the course price:

10% for cancellations from the date of booking up to 60 days before the start of the course

50% for cancellations 30 - 59 days before the start of the course

100% for cancellations 0 - 29 days before the start of the course

A postponement of course participation (at the request of the participant) is generally not possible. If, in exceptional cases, t2-experiences agrees to a postponement after the booking has already been made, the cancellation deadlines continue to apply in relation to the dates of the originally booked course.


7. Substitute

Instead of canceling the registration, customers can have a substitute to attend the course, provided the following requirements are met:

a) The substitute is ready to accept the entire arrangement of the original participant on the same terms. 

b) In advance of the event, the customer sends the following information of the replacement person to t2-experiences: title, first name, last name, home address, email address and telephone number. No refund. Cost processing between customer and substitute.


8.1 Course cancellation 

t2-experiences reserve the right to cancel courses for health reasons or due to an insufficient number of participants. In such cases, course fees will be reimbursed unconditionally and in full. By mutual agreement, no reimbursement can be made and the course can be rescheduled. In the event of cancellations due to epidemics, pandemics, wars or force majeure in general, replacement offers will be organized as soon as the situation permits. Otherwise, course fees already paid will be converted into vouchers for the same amount in CHF. These can be redeemed at a later date. A conversion into cash is excluded.

8.2 Change of venue

t2-experiences reserve the right to change the location of a course at short notice, provided that it is at a reasonable distance from the originally announced location.


9. Rejection of participants

t2-experiences reserves the right not to include participants in the course, especially if the maximum number of participants defined in the advertisement is exceeded. In such cases, course fees will be fully refunded. By mutual agreement, no reimbursement can be made and the course can be rescheduled.


10. Payment methods & refunds

Payments are made exclusively in Swiss Francs (CHF) by credit and debit cards or via PayPal. Refunds will be made to the credit or debit cards used for payments or by bank transfer.


11. Accident insurance

It is up to the customers to insure themselves against accidents during offers from t2-experiences. t2-experiences assumes no liability for accidents that occur during workshops, courses or other services.


12. Non-compliance with general terms and conditions

If the client does not comply with the general terms and conditions, t2-experiences reserves the right to share the course slot with other people and / or to take legal action.

13. Confidentiality clause

t2-experiences commits itself and all course and workshop participants to confidentiality. This enables everyone to express themselves freely and to participate in the activities without retention. As our service is not a legal subject to confidentiality, we commit ourselves to it. In addition, we extend this confidentiality to that our clients are also obliged to maintain the same confidentiality. Our workshops in particular are often linked to in-depth topics, as our participant share experiences of highly private nature and this trust is not to be abused in any way. Therefore, we wish to address this fact: "t2-experiences is committed to secrecy on all topics, about you as a person, from personal data to shared personal experiences and feelings." And that's not all: As a customer of t2-experiences you commit yourself to our confidentiality via our texts, documents, instructions, procedures and statements: "By accepting these terms and conditions, customers of t2-experiences commit themselves to confidentiality about everything within of training and workshops is communicated ". Photos: t2-experiences sometimes takes photos. If so, we will edit all the photos so that nobody can be recognized. If someone does not approve, please let us know beforehand. Among the course participants: The confidentiality clause also affects the course participants themselves. It can happen that participants know each other from somewhere. Although this is very rare, the confidentiality clause also applies to everyone involved in this case.


14. Privacy and data protection

t2-experiences only collects personal data that are necessary for the conclusion of the contract. These will not be processed without the separate consent of the customer. The data will only be passed on to third parties if this is necessary for the execution of the order. This affects the credit institution (e.g. PayPal etc.) when processing payments.

You can find detailed information in our privacy policy.


15. Applicable law and place of jurisdiction

The relationship between t2-experiences and customers is subject exclusively to Swiss law. The place of jurisdiction is Lenzburg.


16. Acceptance of the general terms and conditions

By booking on the website, the customer unconditionally accepts these general terms and conditions.


We For You

General terms & conditions

Privacy policy

Legal notice

t2-experiences gmbh

Gustav Zeiler-Ring 2

CH-5600 Lenzburg

+41 79 223 02 02

MWST-Nr. CHE-340.654.273

©2020 t2-experiences gmbh